Zips Warranty Information

800-222-6047

Service after the sale.

We know how costly a broken-down truck is to your business, which is why the benefits of choosing Zip’s for your next truck will not end at the time of delivery. We provide superior service long after the sale!

Miller Century Vulcan Chevron Homles Auto Crane Landoll

No need to bring your truck back to Zip’s.

Whether it’s over the phone, via text or through email, our accomplished truck service team will work firsthand with you, your in-house mechanic or trusted local repair shop to diagnose the problem. Next, we will adequately estimate the labor involved, talk you through the repair and, if needed, directly ship the right repair parts to get you back up and running as quickly as possible.

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Reimbursed

When warranty work on the wrecker and carrier body applies and is approved, any labor costs incurred will be reimbursed directly to you or your local repair facility in a timely manner.

Our Zip’s team is here for you. 800-222-6074

Zip’s has built our business around providing prompt and expert customer service, long after the sale. We build trucks for customers in all 50 states and Canada.

Zip’s Remote Repair and Warranty Procedure.

1. Communicate to us that your truck is down immediately. This is important!

2. Let’s diagnose the problem.
• Is it a chassis issue? Take the truck to your respective commercial truck dealer.
• Is it a body issue? Zip’s will create an estimate of work.

3. Confirm who will be performing the repair.
• Contact Name
• Contact Phone and Email
• Location Address

4. Confirm the proper repair of the issue at hand.
• Does it need specialty repair parts? Zip's will ship the parts right away.

5. Repair and warranty approval.
• Does it qualify for warranty? Zip's needs to approve prior to the repair.

6. Perform the repair.

7. Warranty compensation for the repair.

Didn’t purchase your truck from Zip's? Not a problem!

We will resolve any issue you may have with any car carrier or wrecker purchased from any competitive Miller distributor. We can process all applicable warrantys, too. We are here for you! 800-222-6047

Zips

We can help with the chassis warranty.

If a repair issue arises with the truck chassis and not the body, your respective local-franchised truck dealer will perform the repair and process the warranty. Keep in mind, if you are not happy with your local truck dealer’s prognosis of the repair, inefficient service or warranty approval — we can find help! Zip’s has relationships with National Service Support Teams with Kenworth, Peterbilt, Freightliner, International, Hino, Ford and Ram that can resolve many issues that may arise with your local dealer and your truck chassis.

Peterbilt Freightliner International Hino Ford Ram

Miller 1-year Warranty
View Miller's Warranty Program

Miller Industries

Auto Crane 2-year Limited Warranty

Auto Crane offers a two-year limited warranty on parts and labor from the date of purchase for defects in material and workmanship. Click here for details.

Landoll
Warranty

Landoll warrants each new trailer for a period of five years to be free from defects in materials and workmanship. Learn more here.

Pre-Owned Trucks

Unfortunately, Zip’s does NOT provide warranty coverage on any pre-owned truck in which the factory warranty has expired. However, our same expert staff can guide you through the repair process and get you back on the road — just as if it were a new truck!

Let us know the issue, and we can diagnose the problem, provide you with proper replacement parts and guide you through the repair to get your truck up and running. If you’re close enough to drive to one of our locations, we can get you scheduled right away. Breakdowns scenarios take precedent in our shop!